About this policy
This policy describes how MoverScan (“we,” “us”) handles information. MoverScan is a hosted web application: you pick a US ZIP code and run a scan, we search recent public property records, and recent home-sale leads appear in your account workspace on our servers. This policy covers three groups of people — visitors to this site, customers with accounts, and the individuals who appear in the public property records we process.
What we collect & process
MoverScan works with a small, well-defined set of data:
- Account data. Your email address and password. Passwords are stored only as salted one-way hashes — we cannot read them.
- Billing data. Payments are processed by Stripe. We store your plan, subscription status, and a Stripe customer reference; your card details are entered on Stripe’s systems and never reach our servers.
- Usage & scan metering. Which ZIPs you scan and when, and how many scans you have used — needed to run your plan allowance, keep re-opening a scanned ZIP free, and bill correctly.
- Public property records. Recent home sales drawn from public county records and licensed data providers — owner name, property address, city, state, ZIP, sale price, sale date, and property type. This information originates from government and licensed sources, not from MoverScan.
- Data you add to leads. Any phone number, Do-Not-Call (DNC) flag, status (new, contacted, ignored), or notes you attach to a lead. Manually found phone numbers are entered by you — MoverScan never auto-scrapes people-search sites.
- Log & security data. Standard request information such as IP address and browser type, used for sign-in security, rate limiting, and abuse prevention.
Where your data lives
MoverScan is hosted software. Your account data, scan history, and lead workspace are stored on our servers in the United States and delivered to your browser when you sign in — there is nothing to install and nothing stored durably on your device beyond a session cookie. Payment details live with Stripe. Lead records originate with government and licensed sources; we fetch and store them so your scans and re-opens are fast. Our pages load fonts and open-source libraries from public content-delivery networks (for example Google Fonts), which receive standard request data such as your IP address when a page loads; we run no third-party advertising or analytics trackers.
How data is used
We use data only to operate MoverScan for you: running the ZIP scans you request; displaying, filtering, and exporting your leads; metering your scan allowance; processing your subscription through Stripe; answering support email; keeping the Service secure; and meeting legal obligations. We do not use your workspace to advertise to you and we do not train models on your data. Because lead records come from public sources, the same public record may appear for any customer who scans that ZIP — that is the nature of public data, not a sharing of your account information.
We do not sell your data
We do not sell or rent our customers’ personal information — your email, account details, billing status, notes, and usage stay between you, us, and the service providers that run the product. The leads themselves are compiled from publicly available government records and licensed sources; delivering them to you is the product, and state privacy laws generally treat lawfully obtained public records differently from other personal information. Where an individual asks us to stop showing their record, we honor it — see Section 8 (If you appear in our data).
Third-party services we use
A short list of third parties helps us run MoverScan, each receiving only what its job requires:
- Stripe (payments). Subscription checkout, renewals, and cancellation run through Stripe. Your card details are collected on Stripe’s systems under Stripe’s own terms and privacy policy.
- Public county records portals. Open datasets of recorded home sales, queried when you scan a ZIP. These are government sources; our deepest coverage today is the Portland metro.
- Licensed data providers. As national coverage and licensed skip-trace enrichment roll out, additional records and contact data come from licensed providers under our agreements with them — never from scraping people-search sites.
We do not permit service providers to sell the data we share with them or to use it for their own marketing.
Your responsibilities
You decide how to reach the people MoverScan surfaces, so lawful outreach is your responsibility, not ours. In particular, you should:
- Publish your own privacy notice. If you contact consumers or operate as a business, most state privacy laws require you to give a clear notice describing what you collect, why, and the rights consumers have.
- Honor consumer-privacy laws. Under the CCPA / CPRA (California) and comparable laws in Virginia, Colorado, Connecticut, Utah, and a growing list of states, you may be a “business” or “controller” with duties to respond to access, deletion, correction, and opt-out requests.
- Follow calling and texting rules. Before you call or text any number, comply with the TCPA, the national and applicable state Do-Not-Call registries, and calling-time limits. Respect every lead marked Do Not Call and treat the DNC flag as a stop signal.
- Never use the data for FCRA-covered decisions. MoverScan is not a consumer reporting agency and its output is not a consumer report. Do not use it to decide eligibility for credit, employment, insurance, or housing.
- Protect what you export. Anything you download to CSV leaves MoverScan — keep it secure, keep it current, and delete it when a valid consumer request or your own retention policy requires.
If you appear in our data
MoverScan processes recent home-sale records that county governments publish as public records. If you are a homeowner or other individual who appears in these records and you do not want your record shown in MoverScan, email johnykidhole234@gmail.com with the property address. We will suppress the record from customer-facing results and confirm, within the timeline applicable law requires. You may also ask what data we hold about you, or ask us to correct or delete it. Suppression applies to our systems — it cannot recall the underlying government record or data a customer has already exported.
Your privacy rights
Depending on where you live — California’s CCPA / CPRA, and comparable laws in Virginia, Colorado, Connecticut, Utah, and other states — you may have the right to know what personal information we hold about you, to access, correct, or delete it, and to opt out of its sale or sharing. To exercise any of these rights, whether you are a customer or an individual who appears in a record, email johnykidhole234@gmail.com. We will verify the request, respond within the timeline your law requires, and never discriminate against you for exercising your rights. Customers can also handle many consumer requests directly — you can search, edit, export, or delete any individual lead in the app.
Accuracy & limitations
Public records lag — a sale often posts 30–60 days after closing — and records can contain errors or omissions. A record is a signal that a transaction occurred, not confirmation of who currently lives at an address, their identity, or their interest in your services. Verify details independently before relying on them, and do not treat MoverScan output as a consumer report or as legal, financial, or eligibility advice.
Retention & deletion
We keep account data while your account is active and for as long as needed for billing, security, and legal obligations. Lead records are kept while they are recent enough to be useful and are then removed on a rolling basis. To close your account, email johnykidhole234@gmail.com — we will delete or de-identify your account data within a reasonable period, keeping only what tax, billing-dispute, and legal requirements oblige us to retain. Export your leads to CSV first if you want to keep them.
Security
We apply safeguards proportionate to the data we hold: passwords are stored only as salted one-way hashes, card data is handled by Stripe and never reaches our servers, sign-in attempts are rate-limited, and access to production systems is restricted. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — if you believe your account has been compromised, email johnykidhole234@gmail.com right away.
Children’s privacy
MoverScan is a business tool intended for use by adults and is not directed at children. It is not designed to collect information about minors, and accounts may not be created by anyone under 18.
Changes to this policy
If this policy changes, the “last updated” date above will be revised, and material changes in how personal information is handled will be called out on this page and take effect when posted or as required by law. As the operator of your own outreach, you should likewise tell the consumers you contact about material changes in how you handle their personal information.
Contact
Questions about this policy, a privacy request, or a suppression request? Contact MoverScan at johnykidhole234@gmail.com, Portland, Oregon.
MoverScan · Portland, Oregon · this policy is general information, not legal advice.